Well, 2014 was an awesome year for us here. We gained a lot of new suppliers, products, and customers. We attended several shows and conventions around the country to learn more about our business and work with new people. We have grown our business in several ways and we can’t wait to see what is in store for us this upcoming year.
Even though we don’t know everything that will happen this year, I can tell you one thing for sure. With Dave Tosh as the owner, we will always, ALWAYS be striving for improvement. So of course, we have a few new things to look forward to this year.
5 Improvements for 2015
1. New Dealer Management Software
No doubt this will be a big learning curve for us as we try to figure out how to navigate the new systems (Please be patient with us as we do so!) But what does this mean for you as the customer?
- Less time in the store as we will finally have a scanner and we can ditch the pen and paper.
- We will have the ability to keep better track of you, your purchases, and any work done on your trailer.
- We can easily communicate with you to quickly inform you of the status of your trailer.
2. New Suppliers
We are building our stock of open steel frame trailers with the help of two new suppliers:
- Griffin Trailer will supply us with heavy duty equipment haulers, dump trailers, and landscape trailers.
- JRC Trailers manufactures utility trailers and car haulers. They also do fantastic custom trailers.
This is a really cool product that will be arriving on our shelves in March. This was designed for those frequently towing campers or trailers. It takes the grease and awkwardness out of maneuvering your hitch.
Let us know if you want one before March!
4. You Guessed it: More Trailers
Throughout 2014 we had a hard time just keeping trailers on the lot. They kept selling before we even got them. A problem that we were happy to have! This year, however, we want to ensure that our customers have the best options readily available. We currently have over 60 trailers in stock and there are more on the way. We have over 80 on order from Aluma, NEO, Haulmark and Stealth. It’s probably safe to say that we have the most trailers for sale in West Michigan.
Now we’re just hoping that people around here still need trailers. If not, well, that could be embarrassing.
5. Where Are We Going to Put all These Trailers?
In case you didn’t hear, last year we bought a tattoo parlor! Mostly because we thought it would be fun to say that we own a tattoo parlor. But also, that tattoo parlor just happens to be right next door to our dealership. With all this growing we’ve been doing, we were looking for more space to expand our lot. This project is still a ways down the road, though. We are hoping to start the remodel this year!
I hope I don’t sound like a broken record, but I just wanted to say “Thank You” again to all our customers, friends and business partners! Without all the amazing people supporting this little business, we would still be a tattoo-parlor-less dealership with an empty lot! Who want’s that?
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At Grandville Trailer, we’re pullin’ for ya!